Terms & Conditions – Coaching program



  • Lisa Kelly of 12 Laxton Ave. Toronto, ON M6K 1K9 (we or us”)
  • Client (“you”)

Agreed terms


These terms and conditions (“Terms”) apply to the (“Program”) operated by Lisa Kelly (“we” or “us”). By applying to be a member of our Program, you agree to the following Terms and that these prevail over any inconsistent terms or conditions contained, or referred to, elsewhere or as implied by law, trade custom, practice or course of dealing. The agreement between us and you, the person or entity applying to be a member of our Program (“you”) and which is subject to these Terms (“Contract”), shall come into effect upon you applying to be a member of our Program and shall continue until terminated in accordance with these Terms.


2.1. We shall provide you with not less than the following:

(a) 13 mentoring sessions, each of which shall be approximately 60 minutes – 90 minutes long and be held virtually.

(b) Access to the course items and any other bonuses provided at the time of purchase.

2.2. The Sessions will take place at the dates, times and venues as agreed between us and evidenced by our email communications and on our site although we reserve the right to change the date, time and venue for any reason including for circumstances that are outside of our control. We will where possible provide you with at least 48 hours notice of any change to any date, time or venue.

2.3. If you are not able to attend a Session for any reason (including due to us changing the date, time or venue), you agree that you will not be entitled to any refund.

2.4. Where Sessions are held in third party venues, you agree to comply at all times with such venue’s policies and rules in relation to such venue (particularly fire safety and health and safety rules). Where you are required to leave the venue for whatever reason or you fail to comply with such policies and rules you will waive any rights to any refund you may have been entitled to in relation to such Session).

2.5. You are responsible for your own belongings that you take to a Session and neither we nor any third party venue will be liable for any loss, damage, theft or destruction of any of your belongings.

2.6. You agree to reimburse us in full in relation to any claim from any third party (and associated costs and expenses (including legal and professional fees)) arising out of your actions or inactions while at a third party venue.

2.7. You agree to waive any cooling off period or any similar rights to cancellation you may have under any law.


3.1. We shall arrange, co-ordinate and facilitate the Sessions to the best of our ability.

3.2. If for any reason we are unable to provide the Services at the agreed time, for example due to ill health, we will provide you with as much notice as possible and we shall reschedule the Session for another time.

3.3. Other than as set out in clause 3.1 above, all warranties and representations are excluded to the fullest extent permitted by law. Due to the nature of coaching and mentoring, we do not guarantee any particular results.

  1. FEES

4.1. In consideration of me providing the Services to you, you will pay us a total fee at time of purchase or in monthly installments if on the payment plan. All payments made by you are non-refundable. If you are on an installment plan and decide to pay your account in full prior to the final payment, the total of all payments will be due.

4.2. The Say Hello To Your Future Self program is a three-month commitment and if you decide not to continue for any reason the remaining installments will remain payable. By signing this agreement, you warrant that you have sufficient funds to pay each of the installments in full at the time requested.

4.3. You may pay the Program Fee in monthly installments as laid out on the shopping cart and each such installment to be paid within 7 days of the date of our invoice and in advance of the next Session.

4.4. You shall be responsible for making and paying for all travel, accommodation, subsistence costs and all other expenses incurred by you in connection with your participation in the Sessions except for what’s laid out in section 2.1 b.

4.5. Without prejudice to any other right or remedy that we may have, if you fail to pay us on the due date, we may:

(a) charge interest on such sum from the due date for payment at the annual rate of 4% above the base rate from time to time of our company bank accruing on a daily basis and being compounded quarterly until payment is made, whether before or after any judgment and you shall pay the interest immediately on demand; and

(b) refuse you entry to any further Sessions until payment has been made in full.

4.6. All sums payable under this agreement shall become due immediately on termination or expiry of this agreement, despite any other provision.


5.1. You must keep all information discussed in the Sessions strictly confidential at all times, including after the termination of this agreement.

5.2. You must not use any of the matters discussed or corresponded about by other participants in the group within the Sessions to further your own purposes to the possible detriment of any member of the group.

5.3. We acknowledge that in the course of providing the Services we will have access to Confidential Information relating to you and your affairs and we agree not to (except in the proper course of my duties) use or disclose to any third party any Confidential Information. This restriction does not apply to:

(a) any use or disclosure authorized by you or required by law;

(b) any use or disclosure which we in our absolute discretion consider necessary or advisable in order to prevent illegal acts or harm to you or to others; or

(c) any information which is already in, or comes into, the public domain otherwise than through my unauthorized disclosure.


6.1. You acknowledge and agree that your personal data will be processed by and on behalf of us as part of me providing you with the Sessions and that we may transfer your data outside of your residing country. You agree that we may also share your personal details with other participants in the Sessions (including such details as your email address).

6.2. We are the owner and or the licensee of all Intellectual Property Rights and all other rights in the materials and content that we share within the Sessions. Nothing in this agreement or otherwise shall transfer the ownership of the Intellectual Property Rights in such material or content to you or to any other person.

6.3. You may not at any time copy, reproduce, publish in any form, share, sell, dispose of or otherwise make available to a third party in any way any of the content or materials that we use in the Sessions.

6.4. We grant to you a limited, non-exclusive, non-transferable, non-sub licensable, revocable license to use all or any of the content or material used in the Sessions for the purposes for which the Sessions were provided only.

6.5. You may not without my prior written consent make any audio or visual recordings or take photographs of all or any part of our Sessions. However, you agree that we may take and use photographs or film the Sessions for any purpose, including promotional purposes.


7.1. Either of us may terminate the Contract immediately by providing written notice to the other if the other is in material breach of any of these Terms.

7.2. We may terminate the Contract immediately (without any liability including not providing any refund to you) if we reasonably feel that you are disrupting the group sessions or for any other reason where we reasonably feel that your presence is adversely impacting on the Sessions.

7.3. On or before the date of termination of the Contract, you shall immediately pay any unpaid fees or other sums payable under the Contract.

7.4. Termination of the Contract shall not affect any rights, remedies, obligations and liabilities of either of us as at the date of termination, including the right to claim in respect of any breach of the Contract that existed at or before the date of termination

7.5. Clauses which expressly or by implication have effect after termination shall continue in full force and effect after the date of termination of the Contract, including the following clauses: clause 5 (Confidential Information), this clause 7, clause 9 (Limitation on liability) and clause 13 (Governing law and jurisdiction).


The relationship between us will be that of independent contractor and nothing in these Terms shall render me your employee, worker, agent or partner.


9.1. Nothing in this clause 9 shall limit my liability for death or personal injury caused by our negligence or for our fraud or fraudulent misrepresentation or for any matter for which liability cannot legally be excluded or limited.

9.2. We shall not be liable for any loss of profits, loss of business, depletion of goodwill and/or similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data or information or any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses suffered or incurred by you as a result of you entering into this agreement.

9.3. Our total liability under any law or in relation to the performance (or contemplated performance) of this agreement shall in all circumstances be limited to the total price paid by you for the Sessions.

9.4. If we are prevented from or delayed in performing my obligations by your act or omission or by any circumstance outside of my control, we shall not be in breach of this agreement or liable to you for any costs, charges or losses incurred by you that arise directly or indirectly from such prevention or delay.

9.5. The provisions of this clause 9 shall survive termination or expiry of the Contract.


10.1  You acknowledge and agree that:
(a) This agreement constitutes the entire agreement and understanding between us and supersedes any previous arrangement, understanding or agreement between us relating to the provision of the Sessions;

(b) in entering into this agreement you have not relied on anything said by any person (including any third party) relating to the provision of the Sessions.

10.2 If any court (or other competent authority) decides that any of the provisions of these Terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be ‘severed’ from the remaining terms, which will continue to be valid to the fullest extent permitted by law.


No variation of this agreement shall be valid unless it is in writing and signed by or on behalf of each of us.


12.1. No statute or other law shall apply under this agreement that allows any third party to enforce any term, rights or entitlements under this agreement.


13.1. This agreement and any dispute or claim arising out of this agreement shall be governed by and construed in accordance with the Province of Ontario.

13.2. We each irrevocably agree that the courts of Province of Ontario shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with this agreement.